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Search for answers about payments, account settings, and verification.

Verification Requirements

Get the blue badge on your profile

Verification adds credibility to your profile. To apply, you must meet the following criteria:

Go to Dashboard to Apply →
Payments & Payouts
How do I get paid?
Payments are processed instantly via our split payment system. When a supporter pays, the money (minus fees) is sent directly to your linked Nigerian bank account. You receive the funds within 24 hours (Next Business Day Settlement).
What are the fees?
Stryke is free to join. We charge a flat 6.5% platform fee on successful transactions. This includes payment processing costs. There are no monthly subscription or hidden fees.
Is there a minimum payout threshold?
No! Because we split payments instantly, there is no "minimum withdrawal." However, individual transactions must be at least ₦100 to be processed by the banking system.
Do you support international payments?
Yes! Supporters can pay using international cards (Visa/Mastercard) or Apple Pay. The funds will be converted and settled into your Nigerian bank account in Naira.
Account Management
Can I change my username?
Yes, you can edit your username in the Dashboard settings. Warning: Changing your username will break your old profile links and QR codes. Make sure to update your bio links on social media immediately after changing it.
Can I update my bank details?
For security reasons, bank details are locked after initial setup. If you need to change your payout account, please contact support with proof of identity.
How do I delete my account?
You can permanently delete your account from the Dashboard. Go to "Profile & Settings" -> Scroll to the bottom -> "Danger Zone". This action is irreversible.
I forgot my password.
Go to the Login page and click "Forgot Password?". Enter your email address, and we will send you a link to reset it.
Features
What is a "Stryke"?
A "Stryke" is a direct payment for content, digital items, or services. It allows creators to monetize their work and receive value from their audience.
Can I sell digital products?
Yes! Use the "Inventory" feature to list items (like e-books, art, or access to files). Supporters can pay the specific price to "buy" the item. You are currently responsible for delivering the file (e.g., via email automation).
How do Goals work?
Goals allow you to fundraise for specific targets (e.g., "New Camera - ₦500,000"). A progress bar appears on your profile to encourage supporters to help you reach 100%.
Is there a limit to how much I can earn?
No limits! You can earn as much as your community is willing to support you. We handle high-volume transactions seamlessly.
Verification & Safety
How do I get verified?
Go to your Dashboard -> Profile -> Verification. You need to meet the requirements (10 Strykes, bio, active content) before applying. Verified users get a blue checkmark.
Are payments secure?
Absolutely. We use Paystack, a PCI-DSS certified payment processor. We do not store card details on our servers. All transactions are encrypted.
Can I be anonymous?
As a supporter? Yes. You can check the "Keep me anonymous" box when paying. As a creator? You can use a pseudonym for your Display Name, but you must provide legal bank details for payouts (which are kept private).

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